Triumfant received word that we were selected as a “Cool Vendor” for 2009 in the Cool Vendors in IT Operations and Virtualization, 2009 report (http://tinyurl.com/CoolVend). Given that being designated “cool” is, well, cool, we are excited. Of course, the study itself is copyrighted property of Gartner, so I invite you to view the study through your paid subscription to Gartner.
Triumfant has received a lot of attention about our security capabilities in the recent months, specifically our ability to detect and remediate zero day malware. But the ability to identify and fix operational issues before they become a trouble ticket is at the foundational core of the formation of the company. So it goes without saying that we are delighted to be designated “cool” in this particular area of application for our solution. In tough economic times, the ability to detect, analyze, and repair problems with no human intervention has real value in the area of IT Operations and Services Management. Reducing trouble tickets by 20% to 40% is something organizations can easily quantify in regards to real dollars saved.
Much of the things that make Triumfant useful and noteworthy in IT Operations are also applicable in security (specifically security configuration management) and we think that makes a product like ours a great value for our customers. There is clearly a convergence of operations and security which we see in varying degrees of maturity as we visit customers and prospects, but it is happening. So having a single solution like ours that addresses both ends of this coming convergence is, in a word, cool.
I guess what I am saying is that we think that our “cool” is not limited just to IT Operations. Of course, that is an unofficial extrapolation on my part. But one I think is easy to defend.
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